Correspondence Policy

Patrons unable to visit our collection in person may send inquiries by mail, e-mail or telephone at (304) 528-5700.

Due to time and staffing constraints, Reference Department personnel cannot perform extensive research or photocopying projects.

 

Library staff can respond only to specific requests for information. Staff cannot compile family lineages, determine parentage, locate missing persons or undertake extensive photocopying projects from books or microfilm.

For a $5.00 donation, written or electronic requests for customers living outside the library's service area will receive a limited amount of staff research time, and up to 4 microfilm copies or 6 photocopies. Any resulting copies made exceeding these numbers will be billed at the individual copy price of $0.25 per page for
microfilm and $0.15 per page for photocopies.

 

Donations must be received for all prior requests before staff will answer any further requests.

 

If requests are submitted by mail, please DO NOT enclose money with the request. An invoice for the correct billing amount will be included with the results of the search. For email requests, full name and return mailing address must be included with the request for information.

 

Obituary/Death Notice Searches

 

The Reference Department staff will search the newspaper microfilm for a death notice or obituary. A complete date-of-death (month/day/year) is required for this search. Staff will search a single newspaper over a span of five days if the exact date of the month is not known.

Patrons should submit no more than four individual name searches at one time and should wait for a response before submitting a second request for information.

 

City Directory Searches

 

The Reference Department staff will search the Huntington City directory for one individual name for a period of no more than five years. If an individual name is not found, staff will provide copies of the page or pages containing that particular surname.